Terms & Conditions

Introduction

Welcome to PCOKA. These Terms & Conditions govern your use of our website and the purchase of products available through our online store.

By accessing or using the PCOKA website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Our website and services are intended for individuals who are 18 years of age or older or who are using the website under the supervision of a parent or legal guardian.

Intellectual Property Rights

Unless otherwise stated, all content available on the PCOKA website—including text, images, graphics, logos, product photographs, designs, icons, videos, software, and other materials—is the exclusive property of PCOKA or its licensors and is protected under applicable intellectual property laws.

You are granted a limited, non-transferable license solely for the purpose of accessing and using this website for personal, non-commercial purposes.

Restrictions

You agree not to:

  • Copy, reproduce, distribute, or publish any content from this website without prior written permission.

  • Sell, sublicense, or commercially exploit any website content.

  • Modify, reverse engineer, or create derivative works from any part of the website.

  • Use the website in any manner that could damage, disable, or impair its functionality.

  • Use the website for any unlawful, fraudulent, or harmful activities.

  • Attempt unauthorized access to any part of the website, servers, or databases.

  • Engage in data mining, scraping, harvesting, or automated data collection.

  • Use the website to distribute spam, unsolicited marketing, or malicious software.

PCOKA reserves the right to restrict or terminate access to any part of the website at its sole discretion without prior notice.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Please notify us immediately if you suspect any unauthorized use of your account.

User Content

If you submit reviews, comments, photographs, testimonials, or other content to PCOKA, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, publish, translate, modify, and display such content for business and promotional purposes.

You confirm that:

  • The content belongs to you or you have the necessary rights to share it.

  • The content does not infringe upon any third-party rights.

  • The content is not defamatory, unlawful, offensive, or misleading.

PCOKA reserves the right to remove any user-generated content at its sole discretion.

Product Information

We strive to ensure that all product descriptions, images, pricing, specifications, and availability are accurate.

However:

  • Minor variations may occur due to the handcrafted nature of our products.

  • Product colors may appear differently depending on your screen settings.

  • We reserve the right to correct pricing errors, product descriptions, or availability without prior notice.

Orders & Payments

By placing an order, you confirm that:

  • The information provided is accurate and complete.

  • You are authorized to use the chosen payment method.

PCOKA reserves the right to cancel or refuse any order due to:

  • Pricing inaccuracies

  • Product unavailability

  • Suspected fraudulent activity

  • Payment authorization failure

If payment has already been processed, any eligible refund will be initiated according to our Refund Policy.

Shipping & Delivery

Shipping timelines are estimates only and may vary depending on location, courier availability, weather conditions, public holidays, or unforeseen logistical issues.

For complete shipping details, please refer to our Shipping Policy.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are requested to review the policy before placing an order.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

No Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

While we strive to provide uninterrupted access, PCOKA does not guarantee that the website will always be error-free, secure, or continuously available.

Limitation of Liability

To the fullest extent permitted by law, PCOKA, its directors, employees, affiliates, partners, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use or inability to use the website.

  • Product misuse.

  • Delayed deliveries.

  • Website interruptions.

  • Loss of data or profits.

Our maximum liability shall not exceed the amount paid by you for the relevant order.

Indemnification

You agree to indemnify and hold harmless PCOKA, its directors, employees, affiliates, and partners from any claims, losses, liabilities, damages, expenses, or legal costs arising from:

  • Your violation of these Terms & Conditions.

  • Your misuse of the website.

  • Your infringement of any third-party rights.

Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Changes to These Terms

PCOKA reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

Entire Agreement

These Terms & Conditions constitute the complete agreement between you and PCOKA regarding your use of the website and supersede any previous agreements or understandings.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Gurgaon, Haryana.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email: care@pcoka.com

Customer Support: +91 9910203140